Last Updated: November 18, 2024
We want you to be satisfied with our services.
This Refund Policy outlines the terms under which refunds are issued.
1. Eligibility for Refunds
Refunds are considered within 14 days of the initial purchase if the service has not been accessed or used. Subscription fees are non-refundable once a billing cycle begins.
2. Requesting a Refund
To request a refund, contact our support team at support@ultraone.ai with your purchase details.
3. Exceptions
Refunds are not provided for: Partially used subscription periods. Accounts terminated due to violations of our Terms and Conditions.
4. Processing Refunds
Approved refunds will be processed within 7-10 business days via the original payment method.